Last updated: September 27, 2026
Who we are
Coco Shell Trading & Innovations (CSTI) supplies coconut-shell charcoal to industrial customers. This policy explains how we handle personal information collected through this website.
Information we collect
When you send an inquiry through our contact form, we collect the details you provide:
- Company name, contact person, and business email address
- Country and delivery destination
- Required material, specifications, and estimated monthly volume
- Any other information you include in your message
How we use your information
We use the information you provide only to:
- Respond to your inquiry and discuss your supply requirements
- Prepare and manage commercial arrangements you request
- Keep appropriate business records
Cookies and analytics
This website does not use advertising or analytics cookies. Our hosting provider may keep standard server logs, such as IP address and browser type, to operate and secure the website.
Sharing your information
We do not sell your personal information. We may share it with service providers who help us operate this website or handle email on our behalf, or where disclosure is required by law.
Retention and security
We keep personal information only for as long as needed for the purposes above or as required by law, and we apply reasonable organizational and technical measures to protect it.
Your rights
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to be informed, to access, correct, and object to the processing of your personal information, to request its erasure or blocking, and to lodge a complaint with the National Privacy Commission.
To exercise any of these rights, reach us through our Contact page.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.